Tuesday, January 6, 2009

Why get involved with TQM?

TQM is a philosophy and system for continuously improving the services and/or products offered to customers. Now that the technologies of transportation and communication have replaced national economic systems with a global economy, nations and businesses that do not practice TQM can become globally non-competitive rather rapidly. This march towards non-competitiveness can be avoided if citizens are helped to become TQM practitioners. Therefore, the potential benefits of TQM in a school, district or college are very clear:

  • TQM can help a school or college provide better service to its primary customers--students and employers.
  • The continuous improvement focus of TQM is a fundamental way of fulfilling the accountability requirements common to educational reform.
  • Operating a no-fear TQM system with a focus on continuous growth and improvement offers more excitement and challenge to students and teachers than a "good-enough" learning environment can provide. Therefore, the climate for learning is improved.

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