Tuesday, January 13, 2009

The following points must be kept in mind for successful working of TQM in any organization.

1) Establishment of corporate TQM steering committee and formation of TQM council at the unit level involving senior Mgt. staff. Even TQM center can be formed to plan, manage and train employees for implementing TQM.
2) Selection of proper TQM methods required for the organization on conducting required survey based on the need and the organizational climate.
3) Complete knowledge for implementation of TQM tools for problem solving.
4) In order to make TQM a success and powerful, quality culture must be put in place, which is all about culture change based on a desire to satisfy the customer and eliminate existing problems permanently.
5) Sustained and continuous effort must be made for company wide TQM activities and avoid it as one time activity/project.

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