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TQM
Tuesday, January 13, 2009
Customer Satisfaction
Total Quality Management requires constant measuring of customer satisfaction. ARGE provides the following services for assessing customer satisfaction:
Requests and expectations
Products and services
Confidence
Company image
Competitors
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ISO 9001:2008: what are the new requirements of th...
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Why is TQM importants for engineers?
Why TQM
What is TQM?
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