Friday, January 23, 2009

How do you rate the progress of TQM in India?

The progress of the TQM movement in India has been very satisfactory. Most Indian companies in the cluster have taken lesser time in adapting to change than I had expected. If these cluster companies continue the TQM effort for a few more years, they will become eligible to secure international recognition of the kind brought by the Deming Prize and others. However, the movement needs to expand its scope to include a wider number of industries and sectors, to have any real impact. Not too many companies in the subcontinent are on the goal-pursuing path.

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