Tuesday, January 6, 2009

What is the difference between TQM and GTQM?

If TQM is Quality oriented, GTQM (Global Total Quality Management) is management oriented. This means that Quality is so important that is taken from granted in any process of the management. Every member of the organization is a GTQM expert or, if you prefer, a TQM expert. The most important one, the big boss. His main compromise has to be a life commitment with the GTQM. His main competence, a leadership in Quality, in Total Quality Management.
In a monastery all the monks are religious driven and every decision they take (or at least they should take) are inspired in their principles. The do not need a “Religion Department”. But they have had a previous period of training and awakening in a Seminar. In the same way, all the members of an organization should be Global TQM oriented and the Seminar of the new “organizational monks” could be a Global Total Quality Management Traning and Coaching Department

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